Support
Return & Refund Policy
We stand behind every product. If something arrives damaged or defective, we’ll make it right—quickly and transparently.
When returns are accepted
- Product delivered damaged or defective (report within 7 days of delivery)
- Incorrect item shipped by us
- Manufacturing defects identified on arrival
Return conditions
- Keep the product unused and in original condition
- Include all accessories, manuals, and packaging
- Share proof of purchase (order number or invoice)
- Provide photos/videos for faster resolution
Non-returnable items
- Opened, used, or partially consumed products
- Items without original packaging or missing accessories
- Orders reported after 7 days of delivery
- Damage from misuse, improper storage, or handling
How the process works
Report issue
Tell us within 7 days of delivery with photos for faster approval.
Pack securely
Keep original packaging, manuals, and accessories intact.
Quality check
We inspect on receipt. Approved items move to refund or replacement.
Refund issued
Processed to your original payment method within 7–10 business days.
Refund timelines
After inspection and approval, refunds are issued to the original payment method within 7–10 business days. Replacements are dispatched once the return is accepted.
Shipping costs
We cover return shipping for damaged/defective items or incorrect shipments. In other cases, customers may bear return shipping costs.
Need help or want to initiate a return?
Share your order details and evidence (photos/video) at:
Email: desikrishiagro.pvt@gmail.com
Phone: +91 9239261803